FedEx Office® Pack and Ship or The UPS Store® will send your equipment back to us at no charge to you. Important: Make sure a store rep scans your equipment to prevent being charged a non-return. Important: When disconnecting service, to avoid an unreturned equipment charge, you must return all your Verizon Fios equipment within 30 days of your service disconnection date. Looking for wireless home internet return information? Visit our 5G Home & LTE Home equipment return FAQs. You must. Learn how to send back All-Fi Hubs and All-Fi Extenders Boosters for your internet service. Have your account number handy and call us at 800. Return these items with their power supply. In most instances, filing a consumer complaint with the FCC allows for resolution of a complaint, including refunds/credits from the company involved in the dispute, at no additional cost to the. How do I start the return process if I haven't already? Give us a call at 800.
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